1. Introduction
This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using the ScanShape platform ("Platform") operated by ScanShape UG (haftungsbeschränkt). By accessing and using the Platform, all users (sellers and buyers) agree to comply with this policy, which is designed to maintain a secure, reliable, and lawful environment.
2. Prohibited Activities
Users must not use the Platform for any unlawful, fraudulent, or unauthorized purposes. Prohibited activities include, but are not limited to:
- Engaging in fraudulent, deceptive, or manipulative practices, including the use of fake or misleading information.
- Distributing malware, viruses, or any harmful software that may compromise the integrity or security of the Platform.
- Infringing or violating any third party’s intellectual property rights, including unauthorized reproduction or distribution of copyrighted content.
- Posting or transmitting content that is abusive, harassing, discriminatory, or otherwise harmful.
- Interfering with or disrupting the functionality of the Platform, including attempts to bypass security measures or to exploit vulnerabilities.
- Listing products or services at prices that are significantly below market value (underpricing anomalies) with the intent to deceive or manipulate the market.
3. User Responsibilities and Compliance
All users are responsible for ensuring that their activities on the Platform conform to this AUP. In addition:
- Sellers must ensure that their listings are accurate, legally compliant, and do not misrepresent the products or services offered.
- Users must provide valid contact information during registration, and maintain accurate and current records.
- Users shall not create duplicate or linked accounts with the intent to circumvent Platform policies or detection systems.
4. Fraud Prevention and Risk Management
To protect the integrity of the Platform and its users, ScanShape UG (haftungsbeschränkt) implements a series of automated and manual measures, including:
- Automated Keyword Monitoring: Monitoring user-generated content for suspicious keywords or phrases that may indicate fraudulent or abusive behavior.
- Underpricing Anomaly Detection: Identifying listings with prices significantly below typical market value to prevent deceptive practices.
- Secure Hosting and IP Controls: Our backend servers are hosted on dedicated IP addresses with strict access controls, ensuring secure communications and protection against unauthorized access.
- Phone Verification: Sellers undergo phone call verification during onboarding to confirm their identity and legitimacy.
- Gibberish Email Validation: Automated tools validate email addresses to filter out disposable or non-legitimate emails.
- Duplicate Account Detection: Automated algorithms flag suspicious account linkages to prevent mass account creation or fraud.
- CAPTCHA and Bot Prevention: Measures are in place to mitigate mass account creation and automated abuse.
These measures are regularly reviewed and updated to comply with evolving legal standards and industry best practices.
5. Reporting Violations
Any user or third party who suspects a violation of this AUP is encouraged to report the matter immediately. Reports can be submitted via:
All reports will be investigated promptly, and appropriate action may be taken, including warnings, suspension, or termination of accounts.
6. Amendments
ScanShape UG (haftungsbeschränkt) reserves the right to amend or modify this AUP at any time. Users will be notified of significant changes, and continued use of the Platform constitutes acceptance of the updated policy.
7. Contact Information
For questions or concerns regarding this Acceptable Use Policy, please contact us at:
Email: kontakt.support@scanshape.de